What is the greatest complaint that candidates make about recruitment companies?
Having worked in recruitment for over 13 years the most common answer to that question is undoubtedly the lack of contact following a meeting with a recruitment consultant. I myself have experienced that when registering with an agency……the frustration of spending an hour of your time with a consultant only for them to never (or rarely) update you in relation to how they are going in their attempt to find you a new position.
Such experiences are the reasons why we spend a lot of time working on ensuring the “candidate experience” with AccountAbility is an enjoyable one and a fruitful one. Unlike other recruitment companies our consultants can only have a maximum number of candidates on their books at any one time. Without quoting Jerry Maguire(!) the rationale behind that is that we register a smaller number of quality people which we will then spend more time working with to ensure they get the right role. In essence it is more focus on a smaller group of people.
WhiIe I cannot make a commitment to guarantee that we will place every single candidate that registers with AccountAbility, I will guarantee that if you are invited in to meet with one of our consultants and you take the time to do so then your consultant will do their upmost to find you your desired position, provide you detailed market advice and will certainly remain in regular contact following your interview.
After all our candidates and the service we give them is the backbone of our business.
With Easter now behind us we are now moving into what is traditionally the busiest period in the yearly recruitment cycle. May – September tends to be the time when companies are in a position to determine how the year is looking from a performance perspective and thus make educated calls as to where they require extra staff. The coming months will provide plenty of options for those of you considering a change of employment. Our role is to ensure that the process of finding such a position is smoothest with AccountAbility.
On a final note I am always looking for feedback or ways that we can improve our service to you. If you have any comments to make please do not hesitate to contact me directly on ruairi.flynn@accountability.com.au
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