Claims Analyst

Claims Analyst

Job Title: Claims Analyst
Contract Type: Contracting
Location: Homebush, New South Wales
Salary: AU$30.00 - AU$40.00 per hour + + Super
Reference: BBBH239403_1578355436
Contact Name: Yseult dEstelle Roe
Contact Email:
Job Published: January 07, 2020 11:03

Job Description

An opportunity has arisen for a Claims Commercial Analyst to join the team of this leading FMCG Company. Partnering with the Claims leader, you will be responsible for the efficient maintenance of the claims life cycle for major stakeholders.

Key Responsibilities:

  • Timely investigation, analysis and processing of claims relating to pricing, trade promotions and delivery issues.
  • Minimising customer claim risk by:
    • ensuring communication is maintained throughout the claims cycle
    • investigating, validating and processing of claims for customers
  • Use excel to develop macro templates to streamline the claims process.
  • Manage the weekly/monthly claims balance reconciliations & reporting
  • Provide insightful commentary on claims processes
  • Drive a strong experience for our clients and stakeholders.
  • Respond to queries and adhoc analysis in a timely fashion
  • Adhere to relevant policies, governance & risk management frameworks
  • Present complex information in a simple format
  • Implement simplification processes to support continuous improvement


  • Strong commercial acumen skills
  • Strong analytical and problem-solving skills
  • Strong customer service & stakeholder management skills
  • Strong action orientation to deliver accurate outcomes to tight timelines
  • Strong excel modelling skills and agility
  • Hard working, driven and passionate
  • Autonomous style of working

Knowledge & Experience

  • Tertiary Degree - required
  • Professional Qualification/Registration (CA/CPA or other) - preferred
  • Strong knowledge of Commercial acumen and Excel
  • Strong knowledge of Risk & Governance
  • Experience in Commercial/financial/analytics
  • Experience building macros- preferred
  • Experienced in SAP product costing, data and analytical modelling
  • Experienced in utilising data to generate deep insights

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