Job Title - Credit Officer/ Collections Officer x2
Salary - $28 - $33ph + Super
Location - Homebush
Start Date - Immediate
Duration - 3 month contract
Immediate start Credit Officer contract role in Olympic Park with a leading FMCG multinational client of mine. Excellent working culture and potential to extend/go permanent.
Two positions currently available!
- Managing a high volume of customer enquiries
- Answering customer enquiries and providing outstanding customer service:
- Inbound phone queue responsibilities (phone queue is open between 8am - 7pm)
- Manage email/fax inboxes and action customer requests (copies of invoices, statements etc)
- Record accurate information on internal systems
- Build rapport with customers either by phone or email
- Liaising with internal and external stakeholders
- Credit collections activity: payment plans, stop supply queries, resolving incorrect/mission payment allocations, refunds etc
- Other administrative tasks to support Credit/Collections Team
- Strong verbal and written customer service skills
- Customer Service and/or credit experience required
- Computer literacy and familiarity with various computer programs such as MS Office
- Attention to detail
- Ability to work to time constraints
Please don't hesitate to call Ben Knight at AccountAbility on 8296 5305 if you have any questions or would like to discuss this position further, or apply now for immediate consideration.