Customer Service/Sales Administrator
- $60,000 - $65,000 + Super (+ fantastic benefits & a generous allowance to spend on their products!)
- Global FMCG Business within the Alcohol & beverages industry!
- Walking distance from Central Station
- Processing of sales orders and great customer service skills are essential!
If you have experience with processing sales orders, strong admin skills, attention to detail with great customer service and want to work in a supportive, family feel environment then this could be the right role for you!
The Company
The business is in an exciting phase of growth here in Australia and has weathered the Covid storm by having diverse revenue streams. You will work for a passionate, engaging, smart and energetic leader who will support you to be your best and help you to grow into the role.
You will work within a team of 2, and be liaising with various stakeholders across the business within finance, logistics and sales!
Within walking distance from Central Train Station and great benefits including monthly allowance to spend on products as well as a supportive environment, with low staff turnover and great progression opportunities!
Your duties will include:
- Placing orders on the system from multiple sources (majority via email but phone as well)
- Answering incoming calls in a professional manner
- Building rapport and trust with customers, giving advice and help on the products
- Dealing with delivery or stock level challenges, adhering to tight deadlines and time pressures
- Problem solving
- Liaising with various stakeholders across the business within finance, logistics and sales
- General Administrative duties and updating records
The Person
In order to be successful in the role you will have/be:
- Previous experience customer service and dealing with high volumes of orders
- Excellent communication skills, both written and verbal
- A proactive and enthusiastic approach to customer service
- Wine or beverage industry experience is preferred but not essential
- FMCG experience is highly regarded
- Must be an Australian Citizen or Permanent Resident as this role will be Permanent
If you match the above requirements and looking to join a business that will give you autonomy in your role and flexibility, whilst allowing you to develop your skills then please click on the 'APPLY' button or contact Gina at AccountAbility for more information.
