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Outbound Customer Service

Outbound Customer Service

Job Title: Outbound Customer Service
Contract Type: Permanent
Location: Yarra Glen, Victoria
Industry:
Salary: AU$65000 - AU$70000.00 per annum + Super
Reference: BBBH232526_1560384744
Contact Name: Lucy McDonald
Contact Email: Lucy.McDonald@accountability.com.au
Job Published: June 13, 2019 10:12

Job Description

Our client is located in Kew and is looking for an Outbound Customer Service Representative. Following a longlist of warm leads from previous sales, this role will be suitable for someone who thrives off working towards targets within a sales environment.

The right candidate will have a bubbly, enthusiastic personality and be a team player. With proven success in a sales role, this candidate will able to hit the ground running. An immediate start is preferred, but for the right candidate the client is willing to wait for a notice period.

Your duties in this role will include:

  • Sourcing new business opportunities from a longlist of warm leads
  • Understanding customer needs and requirements
  • Customer relationship management
  • High volume outbound calls
  • Liaise with internal teams to create and follow up on leads
  • Delivering against business targets and deadlines
  • Positive influencing and negotiating with businesses to ensure client outcomes

To be successful in this role you must have:

  • Experience in sales or account management
  • Excellent negotiation and sales skills
  • Ability to work under pressure and reach deadlines
  • Strong business development skills
  • An excellent phone manner
  • Strong communication skills
  • Experience in customer service

The client is offering:

  • Full time permanent role
  • Immediate start
  • Kew Location
  • Competitive renumeration of $65,000-$70,000 + super and quarterly bonuses

Please apply now or call Lucy McDonald on 03 8629 1004 for a confidential discussion today.

Only shortlisted candidates will be contacted.