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Senior Collections Officer

Senior Collections Officer

Job Title: Senior Collections Officer
Contract Type: Contracting
Location: North Sydney, New South Wales
Industry:
Salary: AU$35.00 - AU$40.00 per hour + Super
Reference: BBBH227986_1542927397
Contact Name: Sabrina Bare
Contact Email: Sabrina.Bare@accountability.com.au
Job Published: November 23, 2018 09:56

Job Description

The Company

An ASX leader driven by progressive values. They are currently in the market for additional talent to support their offshored Shared Services function based in Manila.

Key Responsibilities:

  • Coordinate workload for offshore based collection team
  • Maintain Bad Debt write off process and submit for authorization
  • Collate ledger of delinquent accounts for team to contact by phone and email about outstanding obligations
  • Support team with administrative tasks
  • Investigate and resolve complaints regarding incorrect debt collection attempts from corporate clients
  • Update system with correct contact information when obtained
  • Provide regular progress reports back to management team]

The Person:

  • Advanced excel skills (pivot tables, vlookups, and macros)
  • Strong stakeholder engagement skills
  • A "can do" attitude with the willingness to help outside the scope of your role
  • Sound organisation and time management skills to meet expectations and requirements
  • Ability to be adaptable towards change

Please do not hesitate to call Sabrina Bare at AccountAbility on 8296 5314 if you have any questions or would like to discuss this position further otherwise, apply now for immediate consideration.