Credit Officer

Credit Officer

Job Title: Credit Officer
Contract Type: Contracting
Location: Homebush, New South Wales
Salary: AU$28 - AU$30 per hour + super
Start Date: ASAP
Reference: BBBH229278_1547167792
Contact Name: Ben Knight
Contact Email:
Job Published: January 11, 2019 11:49

Job Description

Job Title - Credit Officer/ Collections Officer

Salary - $28 - $30ph + Super

Location - Homebush

Start Date - Immediate

Duration - 6 month contract


  • Managing a high volume of customer enquiries
  • Answering customer enquiries and providing outstanding customer service:
    • Inbound phone queue responsibilities (phone queue is open between 8am - 7pm)
    • Manage email/fax inboxes and action customer requests (copies of invoices, statements etc)
    • Record accurate information on internal systems
    • Build rapport with customers either by phone or email
  • Liaising with internal and external stakeholders
  • Credit collections activity: payment plans, stop supply queries, resolving incorrect/mission payment allocations, refunds etc
  • Other administrative tasks to support Credit/Collections Team

Skills required:

  • Strong verbal and written customer service skills
  • Customer Service and/or credit experience required
  • Computer literacy and familiarity with various computer programs such as MS Office
  • Attention to detail
  • Ability to work to time constraints

Please don't hesitate to call Ben Knight at AccountAbility on 8296 5305 if you have any questions or would like to discuss this position further, or apply now for immediate consideration.