Customer Solutions Consultant

• Opportunity to work from home 2-3 days a week
• Customer service, data entry, administration or reception experience encouraged to apply
• Competitive bonus and 5 days paid leave over Christmas!

Main duties:

• Provide member support services via phone and email
• Data entry and processing of invoices and claims
• Receipting payments by either Bpay, Eftops or Cheque via phone, mail, and internet banking
• Accurate record keeping of phone correspondance in the system
• Answer employer and employee queries
• Record-keeping of member files
• Reception relief as required

What you need to apply:

• Prior experience with administration, data entry, reception, or customer service
• Outstanding written and verbal communication skills
• Confident and articulate temephone and interpersonal manner
• Personal and professional resilience
• Strong time management and personal organisation skills
• High level of data integrity
• Strong problem solving skills
• Ability to work autonomously and take initiative to complete tasks

The finer details:

• 12-month fixed term contract
• Extremely flexible and collaborative environment
• Work from home 2-3 days per week
• 9am - 5pm Monday - Friday
• Take an extra 5 paid days off over Christmas
• Competitive salary, 14.5% super and a competitive bonus!

If this sounds like you, please apply here ASAP as we will be interviewing immediately.