Administration / Customer Service Coordinator

Location: Queensland
Job type: Contracting
Salary: AU$30 - AU$33 per hour + super
Contact name: Lucy McDonald

Contact email: Lucy.McDonald@accountability.com.au
Job ref: BBBH247533_1616398361
Published: about 3 years ago
Startdate: ASAP

The Company

We have been exclusively engaged to work for a leading wellness and healthcare business in Australia located in Brisbane. This company prides themselves on culture, they promote a collaborative, social, team environment and have a low turnover of staff with great progression opportunities.

The business is in an exciting phase of growth here in Australia and has been fortunate to go from strength to strength during Covid therefore this position has been newly created to manage the increase of workload. You will work for a passionate, engaging, smart and forward thinking company who will support you to be your best and help you grow with the company.

The Role

  • Provide support, knowledge and exceptional customer service to clients who are enrolling in various programmes and courses
  • Answering incoming calls in a professional manner and managing enquires
  • Building rapport and trust with customers, giving advice and help on the products
  • Update records, Data entry
  • Coordinate and assist with projects, ongoing programmes and events
  • Liaising with various stakeholders across the business
  • General Administrative duties

The Person

In order to be successful in the role you will have/be:

  • Previous experience in office admin, customer service and data entry
  • Excellent communication skills, both written and verbal
  • A proactive and enthusiastic approach to customer service
  • Competent user of Microsoft office including Excel

On offer

  • 12 month contract on an hourly rate with a view to go permament
  • Brisbane location
  • Hourly rate based on a salary of $63,000-$65,000 + super
  • Supportive, enjoyable team culture

If you match the above requirements and looking to join a business that will give you autonomy in your role and flexibility, whilst allowing you to develop your skills then please click on the 'APPLY' button ASAP as we will be interviewing ASAP.