Location: Victoria, Victoria, Texas
Contract Type: Permanent
Specialisation: Business Support
Salary: Up to AU$66000 per annum + super
REF: BBBH249874_1631155160

Out client within the Financial Services industry is undergoing huge growth and therefore looking to add additional team members to their Claims and Services Teams. Ideal candidates will come from a case management, investigations, customer service, disputes or administration background.

The right candidate will be a self-starter, be collaborative and have excellent communication skills. On offer with the client, is a competitive salary with additional superannuation, and likely extension past the initial 12-month contract.

The role:

  • Manage resolution of complex cases involving customers and outside parties
  • Maintain a relationship-based customer centric approach at all times
  • Work towards SLA's in order to provide resolutions in a timely and compassionate manner
  • Resolve issues and complaints where necessary, escalating where appropriate
  • Perform ad-hoc administration

The successful candidate:

  • Have previous experience working within case management, disputes, customer service or administration
  • Have excellent written and verbal communication skills
  • Be able to work both as a team and autonomously
  • Organised and an eye for detail
  • A problem solver who is able to interpret and enforce legislative compliance

The company:

  • CBD location - close to public transport
  • Salary of $66,000 + 11% superannuation
  • 12 month fixed term contract with likely extension
  • Background check required for the successful candidate
  • Looking to get someone onboard ASAP

If this role sounds of interest, don't delay - apply here now as we will be interviewing ASAP.