The role:โ
- Inbound customer service - Small team of 10
- Handling general queries and being first stage resolution.
- Solving basic queries and transferring more complex on to other relative teams
- Extensive training involved to ensure candidates have everything they need to be successful in the role
The Successful Candidate:
- A minimum of 2 years' experience in a call centre or customer service role
- Highly developed communication skills with an excellent telephone manner
- Highly developed administrative skills, including ability to pick up new systems and processes quickly
- Strong customer service skills with a passion for assisting customers and finding solutions
- Be a relationship builder
- Be hardworking and up for a challenge
The finer details:
- 12 month contract with high likelihood of extension or permanency
- Melbourne CBD location
- Financial Services industry
- Salary of $66,000 + superannuation
- All successful candidates will require background checks
If this role sounds like you, please apply now as we will be interviewing ASAP.
