As the first point of contact, the Customer Service / Administrator will be very relationship driven and have excellent customer service skills. With at least 2 years' experience in a similar role the successful candidate will have proven longevity in past roles and be available for an immediate start or have a short notice period. The ideal candidate will have worked within the warehousing, or transport and logisitics industry.
Your duties in this role will include:
- Customer service over the phoneand email to customers, suppliers and sales reps
- Building relationships with clients, dealing with mainly repeat B2B
- Arranging deliveries and track and trace items.
To be successful in this role you must have:
- A minimum of 2 years' experience in anadmin/customer service related role ideally within transport or 3PL
- Highly developed communication skills with an excellent telephone manner
- Highly developed administrative skills, including ability to pick up new systems and processes quickly
- Strong customer service skills with a passion for assisting customers and finding solutions
- Willingness to be a team player
The finer details:
- Permanent position
- Keysborough location
- Parking onsite
- $55,000-$60,000 + super (slightly negotiable)
if this role sounds like you, pelase apply now as we will be interviewing ASAP.
