Our Client
Our client is a Business Solutions company and provides our customers with a full range of digital innovation solutions, applications, consulting services, development, cloud and managed services, as well as first class support services. Our expertise covers all key functional business areas, including Enterprise Resource Planning, HR & Payroll, Customer Experience, Customer Relationship Management, IT Service Management, and Infrastructure.
The Role
These areas of duties include but not limited to:
- Customer services
- Helpdesk queries
- Connect program management
- Health & Safety
- Customer focus
- Service orientation
- Dealing with ambiguity
- Problem solving
The Candidate
- Proven track record in a similar role
- Strong verbal and written communication
- High attention to detail and quality
- Initiative and problem solving skills
- Worked in a professional services environment
- Previous experience in coordination of programs/events
- Experience in developing program marketing material
