Out client within the Financial Services industry is undergoing huge growth and therefore looking to add additional team members to their Claims Team. Reporting into the Claims Team Leader, we are flexible with candidates who have a background in administration and are looking to try something new.
The right candidate will be a self-starter, show high levels of initiative and have excellent communication skills. On offer with the client, is a competitive salary with additional superannuation, flexible working after the training period and possible extension past the initial 12 month contract.
The role:
- Use of negotiation and investigation techniques.
- Manage resolution of claim applications and associated activity
- Maintain a relationship-based customer centric approach at all times
- Work towards SLA's in order to provide resolutions in a timely and compassionate manner
- Resolve issues and complaints where necessary, escalating where appropriate
- Perform ad-hoc administration
The successful candidate:
- Have previous experience within high-level administration or similar role. Ideally you have worked with legislation before.
- Have excellent written and verbal communication skills
- Has high levels of initiative, and is able to think outside the box
- Organised and an eye for detail
- A problem solver who is able to interpret and enforce legislative compliance
The company:
- CBD location - close to public transport
- Salary of $66,000 + 11% superannuation
- Flexible working available after the initial training period
- 12 month fixed term contract with possible extension
- Background check required for the successful candidate
- Looking to get someone onboard ASAP
If this role sounds of interest, don't delay - apply here now as we will be interviewing ASAP.
