Collection Officer

Location: New South Wales
Discipline: Accounting Support
Job type: Contracting
Salary: AU$40.00 - AU$45 per annum
Contact name: Mathilde Cauberghs

Contact email: Mathilde.Cauberghs@accountability.com.au
Job ref: 282411
Published: 2 days ago

Collections Officer | 3-Month Contract | $70-75k + Super

✅ Immediate start - hit the ground running
✅ Friendly and supportive team environment
✅ Well-established business with great systems and processes

We're working with a stable and reputable business that's looking for a confident and proactive Collections Officer to join the team on a 3-month contract. Perfect for someone who enjoys chasing results, can build rapport quickly, and isn't afraid to pick up the phone.

What you'll be doing:
You'll manage your own ledger, follow up on overdue accounts, and work closely with internal teams and external customers to resolve issues. It's a hands-on role where you'll be relied upon to keep things moving and ensure timely payments.

Your responsibilities will include:

  • Chasing outstanding payments via phone and email

  • Investigating and resolving payment delays or queries

  • Allocating payments and reconciling accounts

  • Assisting with month-end processes and reporting

  • Working collaboratively with internal stakeholders

Who we're looking for:
You'll have previous experience in collections or accounts receivable, and you'll be confident handling tricky conversations while maintaining a professional, customer-focused approach. You're organised, solutions-driven, and able to jump into a new role with minimal hand-holding.

Ideally, you'll bring:

  • Solid experience in a collections or AR role

  • Strong communication skills and confidence on the phone

  • Good attention to detail and ability to manage a busy workload

  • ERP system experience and a good grasp of Excel

  • A positive, team-oriented attitude

Why you'll love it here:
This is a great opportunity to join a welcoming and down-to-earth team where your contribution will be valued from day one. The business is well-established, with strong systems and a great culture - and for the right person, there could be potential for extension.